http://www.millerclockservices.com/knowledge-base en-us http://www.millerclockservices.com/knowledge-base ActiveKB NX ebizteam@ebizresults.com Mon, 06 Sep 2010 09:57:40 CDT 20 http://www.millerclockservices.com/knowledge-base/questions/1/ http://www.millerclockservices.com/knowledge-base/questions/1/ Remove the pendulum and move the pendulum disk down on the pendulum stick if the clock is fast. Push the disk up if the clock is slow. 1/16 inch will change the clock about 2 minutes per day. B ... Letty Haase Wed, 27 Jun 2007 14:59:22 CDT http://www.millerclockservices.com/knowledge-base/questions/2/ http://www.millerclockservices.com/knowledge-base/questions/2/ Make sure all the packing is out of the back of the clock. Open the back plate of the clock and pull out the orange clips on the bellows and check for packing around the chime rod. Look at the fr ... Letty Haase Wed, 09 Jan 2008 08:11:29 CST http://www.millerclockservices.com/knowledge-base/questions/3/ http://www.millerclockservices.com/knowledge-base/questions/3/ Make sure the clock is level on the wall. The clock needs to be levelfront to back and side to side. Mark on your wall to indicate where your clock hangs level. It is level when the “Tick ... Letty Haase Wed, 27 Jun 2007 15:01:24 CDT http://www.millerclockservices.com/knowledge-base/questions/4/ http://www.millerclockservices.com/knowledge-base/questions/4/ This problem is a manufacturing defect. You would need to send the clock to us so a technician could solve the problem. Letty Haase Wed, 27 Jun 2007 15:02:23 CDT http://www.millerclockservices.com/knowledge-base/questions/5/ http://www.millerclockservices.com/knowledge-base/questions/5/ Check to see if the clock has a lever to turn the music on and off. The lever may be on the bottom of the clock by the pendulum or on the side of the clock. The lever on the bottom of the clock i ... Letty Haase Fri, 12 Oct 2007 15:03:33 CDT http://www.millerclockservices.com/knowledge-base/questions/7/ http://www.millerclockservices.com/knowledge-base/questions/7/ Check the hinge of the door to make sure the hinge is not broken. Make sure the wire that holds the door closed is not stuck between the door and the bird.Take the clock off the wall and look into ... Letty Haase Wed, 27 Jun 2007 16:04:28 CDT http://www.millerclockservices.com/knowledge-base/questions/8/ http://www.millerclockservices.com/knowledge-base/questions/8/ The warranty charge is to cover shipping and handling. If the clock is still under warranty the warranty charge covers any and all work that needs to be done to the movement of the clock. The war ... Letty Haase Wed, 27 Jun 2007 16:06:06 CDT http://www.millerclockservices.com/knowledge-base/questions/9/ http://www.millerclockservices.com/knowledge-base/questions/9/ Rotate the minute hand on the clock to the next hour. Let the clock cuckoo on the half hour every time you rotate the hands. Count how many times the clock cuckoos. Next move the hour hand to th ... Letty Haase Wed, 11 Jul 2007 09:58:47 CDT http://www.millerclockservices.com/knowledge-base/questions/10/ http://www.millerclockservices.com/knowledge-base/questions/10/ An 8 day cuckoo clock will run a full week before the clock will need to be wound (See winding instructions for help on how to wind the clock). A 1 day cuckoo clock will run a full 24 hours befor ... Letty Haase Wed, 11 Jul 2007 10:00:29 CDT http://www.millerclockservices.com/knowledge-base/questions/11/ http://www.millerclockservices.com/knowledge-base/questions/11/ A cuckoo clock that has only two weights does not play music, whereas a cuckoo clock that has three weights plays music. Letty Haase Wed, 11 Jul 2007 10:00:13 CDT http://www.millerclockservices.com/knowledge-base/questions/12/ http://www.millerclockservices.com/knowledge-base/questions/12/ A grandfather clock works by force of gravity. The force of gravity allows the weights to drop at a given pace. Each weight that is hanging has a different weight that allows different functions o ... Letty Haase Wed, 27 Jun 2007 16:10:48 CDT http://www.millerclockservices.com/knowledge-base/questions/13/ http://www.millerclockservices.com/knowledge-base/questions/13/ Left Weight: This weight runs the strike/count of the clock. This weight allows the clock to count the time on the hour. Middle Weight: This weight allows the pendulum to swing back and forth ... Letty Haase Wed, 27 Jun 2007 16:11:38 CDT http://www.millerclockservices.com/knowledge-base/questions/14/ http://www.millerclockservices.com/knowledge-base/questions/14/ Grandfather clocks are very easy to set up and take down. When setting up the grandfather clock, you will first need to hook the pendulum on the suspension. The suspension spring will be hanging d ... Letty Haase Wed, 27 Jun 2007 16:12:22 CDT http://www.millerclockservices.com/knowledge-base/questions/15/ http://www.millerclockservices.com/knowledge-base/questions/15/ Grandfather clocks need to be wound once a week. Depending on the kind of clock you have, you can wind the clock by pulling on the open end of the chains to lift the weights or for a cable-driven ... Letty Haase Fri, 19 Oct 2007 10:01:25 CDT http://www.millerclockservices.com/knowledge-base/questions/16/ http://www.millerclockservices.com/knowledge-base/questions/16/ Yes, most grandfather clocks have a silence lever on the clock. Moving the lever to the silent position will allow the clock to keep time, but there will be no sound. When the clock is silent, the ... Letty Haase Wed, 27 Jun 2007 16:13:16 CDT http://www.millerclockservices.com/knowledge-base/questions/17/ http://www.millerclockservices.com/knowledge-base/questions/17/ The pendulum is what is running the clock and keeping accurate time. The pendulum bob can be adjusted up or down to adjust the time to run faster or slower. Remove the pendulum and move the pen ... Letty Haase Wed, 27 Jun 2007 16:14:15 CDT