Factory Authorized Clock and Watch Service Center
1625 West 20th Ave. Oshkosh, WI 54902
Phone: 920-235-4750  Fax: 920-303-5530

Cuckoo Clock Shipping Instructions

* Read through all instructions before beginning to pack the clock
* Pack Cuckoo clock back in original box if you have it. If not just use a box that is close in size to the clock. Include the pendulum when sending the clock.
* Pack first box into a second box. Double boxing the clock is the best way for shipping.
* Do not send the weights.  There is a number stamped into the weights, which is the weight of the weights, write that number down so we can use our corresponding weights.
* Do not send any attachments that clip on to the clock. Ex. Deer head, birds, etc.
* In the box include a letter that lets us know what is wrong with the clock, the weight of the weights, name, address, and phone number